Quality Supervisor

Job Summary

This position is responsible for facilitating the Quality Department activities and procedures for sampling and approval of in-process sampling and monitoring during production and finished goods to ensure product quality.

Responsibilities and Duties

 

  • Investigate customer complaints regarding product quality, nonconforming materials and help determine corrective actions.
  • Document protocols and maintain manufacturing, laboratory, and customer files regarding product testing.
  • Supervision of test lab staff.
  • Directly supervises employees in the Quality department. Carries out supervisory responsibilities, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. 

 

Qualifications and Skills

  • Five years of experience in Quality
  • High School Diploma or GED
  • Bachelor’s degree in Science / Engineering preferred

 

 

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